Privacy Policy
At Qixla Host, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software development and IT consulting services.
1. Information We Collect
Personal Information
When you engage our software development services, we may collect:
- Contact information (name, email, phone number, company details)
- Project requirements and business information
- Communication records and project correspondence
- Payment and billing information
- Technical specifications and system requirements
Project Data
During software development projects, we may have access to:
- Business processes and workflow information
- Existing system data and configurations
- User requirements and functional specifications
- Testing data and quality assurance information
Technical Information
We automatically collect certain technical information:
- Website usage data and analytics
- Device and browser information
- IP addresses and location data
- System performance and error logs
2. How We Use Your Information
We use collected information for the following purposes:
- Delivering software development and IT consulting services
- Project planning, development, and implementation
- Communication regarding project status and updates
- Quality assurance and testing activities
- Technical support and maintenance services
- Billing and payment processing
- Legal compliance and contract fulfillment
3. Information Sharing and Confidentiality
We maintain strict confidentiality of client information:
- Project information is never shared with third parties without consent
- Team members sign confidentiality agreements
- Access to client data is limited to project team members only
- We implement secure development and testing environments
- Client data is segregated and protected during development
Limited Disclosure
We may disclose information only in the following circumstances:
- With your explicit written consent
- To comply with legal obligations or court orders
- To protect our rights or prevent fraud
- To trusted service providers under strict confidentiality agreements
4. Data Security
We implement comprehensive security measures:
- Encrypted data transmission and storage
- Secure development environments and version control
- Regular security audits and vulnerability assessments
- Access controls and authentication systems
- Secure backup and disaster recovery procedures
- Employee security training and awareness programs
5. Data Retention
We retain information according to the following guidelines:
- Project data: Retained for the duration of the project plus 2 years
- Source code and documentation: As specified in project agreements
- Communication records: 3 years for project reference and support
- Financial records: 7 years for accounting and tax purposes
- Marketing data: Until you opt out or request deletion
6. Your Rights
You have the following rights regarding your personal information:
- Access and review your personal and project data
- Request corrections to inaccurate information
- Request deletion of personal information (subject to legal requirements)
- Object to certain processing activities
- Request data portability for your information
- Withdraw consent where processing is based on consent
7. International Data Transfers
Your information is primarily processed in India. If international transfers are necessary for project delivery:
- We ensure appropriate safeguards are in place
- Data processing agreements are established with international partners
- We comply with applicable data protection regulations
- Client consent is obtained for cross-border data transfers when required
8. Cookies and Website Analytics
Our website uses cookies and analytics tools to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Remember your preferences and settings
- Provide relevant content and recommendations
9. Third-Party Services
We may use third-party services for project delivery:
- Cloud hosting and infrastructure providers
- Development tools and software platforms
- Communication and collaboration tools
- Payment processing services
All third-party providers are carefully vetted and bound by appropriate data protection agreements.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through email or website notifications.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@qixlahost.xyz
- Phone: +91 3837314762
- Address: Mumbai, Maharashtra, India